Design lead for forward thinking organizations.

IncidentFlow is a state-of-the-art cybersecurity tool used by internal Google security teams for advanced incident management and response workflows.

I led the initial design for this product, shaping it from concept through launch, collaborating with dozens of cross-functional partner teams and users across the organization. I then staffed a team of designers and researchers to drive iterative improvements and optimizations.

Melange is an AI-powered cybersecurity and data visualization tool for sophisticated cyber threat detection and detection rule development.

I oversaw a team of designers and researchers through the concept, design, and development of this tool, working closely with cross-functional partners, our users, and stakeholders to ensure the interactions and visualizations met specific criteria to match user needs. This product was the recipient of a prestigious "Google Tech Impact" award in 2023.

United for Ukraine is a humanitarian response platform that was developed with the International Rescue Committee (IRC) in response to the war in Ukraine.

I volunteered as a Google.org Fellow for six months to lead UX and build a platform providing humanitarian aid and information services for people fleeing the Russian invasion. After successfully launching the Ukrainian platform, I then turned it into a modular, reusable template that has since been implemented across the dozens of global crisis response websites that IRC manages. Our team won a number of awards for this effort, including the prestigious United Nations "Connect" award in 2023.

Amazon employs best-in-class customer shopping recommendation widgets that display inline with search results to help customers find products.

I worked closely with a team of Product Managers and Business Analysts to design and deploy Amazon's first set of shopping recommendation widgets through an iterative design and testing strategy. The widgets were incredibly successful, quickly becoming staples of the experience—now seen on nearly every search results page—and generating more than $1B in attributed revenue.

Amazon's displays navigational features that help customers narrow broad or ambiguous search terms down to the correct category of results.

I collaborated with a Product Manager to analyze data which showed that customers were struggling to convert when issuing broad queries (e.g. lego, star wars, shirts). I then took a hypothesis-driven approach, running numerous multivariate experiments and ultimately landed a successful experience that is still seen frequently on the website.

The "Prime toggle" is a simple filtering pattern that helps Amazon Prime members shop for Prime items more effectively while using their mobile devices.

I independently identified an opportunity to help Prime customers shop more effectively on their mobile devices by surfacing the Prime filter as a simple toggle UI placed directly at the top of the search results page. This seemingly simple feature had an outsized impact, resulting in a significant boost in customer conversion and revenue.